Wednesday, September 12, 2007

A Happy Customer

An email I recently received....

"Hi! I placed an order with you which I just got today! I was going to write and tell you how much I absolutely LOVE my order, and when I saw that I could write and tell you how much I love your stuff, plus get 10% off just by telling you how I found you, I was thrilled!

So here's my story of how I discovered you, and the story behind the story. :)

Let me begin by saying I am a certified, registered, qualified bath & body junkie. BIG TIME. I could start my OWN store with the stuff I have. My house is frequently referred to as the bath and body outlet.

I have ordered from hundreds upon hundreds of bath & body shops. Overall, I was very happy! Discovered lots of new items and great scents. Only problem? I didn't like the ingredients I was seeing. After looking up those scary ingredients recently (took me long enough!!), researching them in depth, I said that is IT - if I can't pronounce it, I'm not putting it on my body!

So...on to how I found you...I actually did hours and hours (days and days..about 2 weeks worth) of searching on Google, MSN and AOL using search terms such as "tropical whipped butter", "organic whipped shea", "whipped body balm" and other terms to find some really unique, natural, organic body products. Eventually, after going through pages and pages and pages (and pages...) of bath & body sites (and saving maybe a handful of them) I found yours, and was instantly impressed by your earthy, bright & fresh products and website!! Hence, the order came quickly!

Now if you'll excuse me, I need to go put on some delicious body butter! ;) A new member of the Product Body Shop Family I am! ;)

Warm regards,

Next email....

I ABSOLUTELY LOVE the whipped shea!!!!!!!!!!!!!!!!!!!!!!!! It is my favorite!!! I am so thrilled with my order. :) I just love your stuff. I am officially addicted. Thank you so much.

I love my customers!


Mirna said...

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Marci said...

Oh, Joanna! I just saw this post!! I am so happy (and PROUD!) you posted my comments. I would like to add that your Sweet Vanilla Mango Whipped Shea is the first product I have ever used and actually FINISHED! Usually, I get tired of the stuff I buy, and never finish it! I LOVE PRODUCT BODY!!!! *MARCI* (proud author of the above emails to Miss Joanna!)