I think I love Tracy Menasco, owner of Trixie's Beauty Bar in Portland. When I called her recently to follow up on a shipment to make sure our products arrived okay, Tracy said sternly, "Joanna." My heart sunk. "Yes, Tracy." "Joanna, that Coconut Bath is like crack. We are all addicted to it."
When she said my name at first, I thought there was a problem, but thank goodness we have addiction problems instead. ;)